CALVS is run by one veterinarian, Dr. Dianne Johnson. To streamline phone calls, Dr. Johnson uses a pre-recorded online phone service. When you call toll-free 1-802-417-2111, there are 2 options to choose from:
- Extension 2: Leave a voicemail message – If you are an existing, active client and you need to make an appointment for a future date and/or the matter is non-urgent, choose this option. Dr. Johnson will return calls when she has both time and good cell phone reception.
- Extension 3: To reach the answering service
- Emergency –
- Established Veterinary Client/Patient Relationship required for this service.
- The answering service will either page Dr. Johnson or redirect to an alternate veterinary emergency service. If you are redirected to an alternate veterinary practice, please also let them know that you are a regular CALVS client.
- Potential New Clients –
- The answering service has information for screening potential new clients by location and species. Please use this service so that Dr Johnson can concentrate on current veterinary cases.
- Emergency –
Non-urgent messages may also be sent by e-mail to Dr. Johnson.
